FAQs for Excel Tent Trailers

The tires have a J speed rating, rated up to 62 mph (100 km/h) when properly inflated and loaded.

We recommend towing at or below this speed.

The recommended operating pressure is 30 PSI (cold).

Recommended lug nut torque is 75 ft-lbs.

Best practice:

• Torque in a star pattern
• Re-check torque after the first 50–100 km (30–60 miles) of towing

• Dry weight: approximately 330 lbs
• Tongue weight: approximately 33 lbs

• Closed: approx. 6 ft (L) × 4 ft (W) × 5 ft (H)
• Open / deployed: approx. 14 ft (L) × 6.5 ft (W)

(Some minor variance may occur based on configuration.)

Excel Tent Trailers are offered in one standard tent canvas only:

• Twin-tone (hybrid) Grey & Onyx Black

This is not a selectable option, and no other tent colors are currently offered.

No. Excel uses one standard tent layout.

Customization is achieved through accessories, not alternate tent styles.

Yes. The Add-A-Room requires an awning, as it attaches directly to the awning structure.

Yes. The Screen Room also requires an awning for proper installation.

Yes. Multiple awnings are supported and commonly used for additional shade.

Yes. The trailer can be stored vertically when using the approved tip stands and following proper safety precautions.

When stored upright, the approximate height is:

• Without the drawbar attached: just under 6 ft tall (including tip stands)
• With the drawbar attached: about 9 ft 6 in tall (including tip stands)

For safe vertical storage, the trailer must be:

• Properly supported with approved tip stands
• Fully secured
• Placed on a stable, level surface

Vertical storage should only be done under these conditions to ensure safety and prevent damage.

Typical setup time is 2–5 minutes once familiar with the process.

In addition to the trailer price, U.S. customers may be responsible for:

• Packaging fees
• Freight / shipping
• Customs brokerage
• Import duties or tariffs
• State or local taxes (if applicable)

Yes. For U.S. orders, we work with experienced cross-border freight partners and customs brokers who handle the entire process. All applicable costs—including freight, brokerage fees, and any tariffs—are captured upfront, so there are no surprises.

Yes. Accessories can be purchased later, though bundling accessories upfront may reduce total freight costs.

We offer several payment options to accommodate customers in Canada, the United States, and internationally.

Credit Card

• Credit cards are accepted for customers in Canada, the United States, and internationally.
• A 2.5% convenience fee applies to credit card transactions of $1,000 CAD and up.
• There is no convenience fee for transactions of $999 CAD and below.

Electronic Transfer / Wire Transfer

• Canada: Interac e-Transfer (available to Canadian bank accounts only)
• United States: Wire transfer

For U.S. wire transfers, a $35 USD bank processing fee applies.

(This fee is charged by the bank and is not retained by us.)

For larger payments, electronic transfer methods may be more cost-effective depending on the customer’s location and bank.

Cheque

• Certified cheques are accepted.
• Please note that cheques must fully clear before a trailer is endorsed for a custom build or scheduled for production.
• Cheque clearing times may take up to 20 business days, depending on the financial institution.